Happy Chinese New Year! Please note that our office will be closed from 27th Jan - 30th Jan 2017. There will be no delivery on these days. Orders made after 24th Jan 2017, can only be delivered earliest by 1st Feb 2017. We will put in our best efforts to deliver your order when our service resumes. Thank you and we look forward to your continual support.

Shipping & GST

Local Shipping (Singapore)
 
We can deliver to any address in Singapore except the airports, offshore islands, Jurong Islands, military installations, prisons, ports, construction sites and PO boxes.
 
Your order will be delivered within 3 - 5 business days from the date of your purchase. There is no delivery service on Sunday and public holidays. Delivery may take longer than seven (7) business days for items which are out of stock. We will contact you accordingly. If we are unable to fulfill your orders within the stated time frame, we will contact you for further instructions.
 
Online Price and Good & Service Tax (GST)
 
Online price is stated at ex GST. Prevailing GST rate of 7% will be charged on all orders delivered in Singapore only.
 
Free Shipping on order above S$120
 
All Singapore orders above S$120 (after discounts have been applied) enjoys FREE delivery. Any Singapore order amounting to S$120 or below (excluding GST) will incur a standard shipping charge of just S$4.00.
An order is placed when you go through the checkout process, made a successful payment and receive an order confirmation via email.
 
The terms below apply to deliveries for addresses out of Singapore.

 
Shipping Charges & Destinations

Destination

Malaysia, Hong Kong, Macau, Taiwan, China, Thailand, South Korea, Vietnam, Indonesia, Brunei, Philippines, Japan

Australia, India, Sri Lanka, New Zealand, United States, Sweden, Israel, Canada, UK

All Other Countries

 

Fixed Rate (S$)*

Purchase less than S$180 and parcel weight below 3kg

$14.95

$39.95

$44.95

Purchase above S$180, less than S$280 and parcel weight below 3kg

Free

$34.95

$44.95

Purchase above S$280 and parcel weight below 3kg

Free

$9.95

$44.95

Purchase above S$280, parcel weight more than 3kg and less than 5kg

Free

$34.95

$44.95


*The fixed rates are limited to parcel up to 5kg. Please contact us if you need to ship a package that exceeds 5kg.
Delivery time is subject to change without prior notice.
All items may be subject to customs inspection which may require additional days.
Delivery time quoted is only an estimation.
 
Duties & Taxes
 
There may be duties and taxes imposed on your order. As duties and taxes vary from country to country, they are not reflected in our prices. Please check with your local Customs Office for those charges, and any additional charges that may apply. We will not be responsible for the duties and taxes that may be imposed on your order.
 
Shipping Restrictions
 
Customers are responsible for making sure that they are allowed to import our dietary supplement product into their country. If Customs in your country returns your order to us for any reason, we will refund the total of your purchase minus twice your shipping charge (because we must pay our carrier the same shipping charge to return the order to us), plus any other charges incurred, such as quarantine or warehousing fees assessed by Customs in your country to your credit card account.
 
Processing & Delivery Time
 
Orders will be ready for shipping within two (2) business days from the time you make the purchase.
 
When your order is shipped, you will receive an email with a receipt number and complete information on tracking of delivery service and progress. Please inform us if your package does not arrive after 30 days of shipment confirmation.
 
Damages
 
Your order is considered fulfilled once we pass on the package to Courier Company. In the unlikely event that your order is lost, misdirected, or damaged in transit, we will refer the issue to Courier Company. For damages, please provide a description of the damage, a photograph and delivery receipt to us.

Newsletter

* E-Mail: